A way of seeing the forces that shape how organisations actually work. Essays and a free AI transition diagnostic by Rich Bennetts.
Between 1928 and 1932, researchers at the Western Electric Hawthorne Works outside Chicago conducted more than twenty-one thousand interviews with employees. The interviews began at around half an hour and stretched, over the years, to ninety minutes and sometimes two hours, because the researchers found that workers allowed to talk at length felt better afterwards.
A contradiction pair from the diagnostic.
It looks at what AI is doing to the people in your organisation: who gains power, what nobody will admit they don’t know, what happens to professional identity, and who is being left outside. Its headline result is the gap between the official story and lived experience.
Free for individuals. Your answers never leave your browser.
The Fractured Lens is my practice. I hold a Masters in Psychology and draw on depth psychology, existential philosophy and organisational theory to look at what organisations would rather not see about themselves.
I work from Hawke’s Bay, New Zealand.
The next essay when it is published. Nothing else.
